NOC 62023 · TEER 2

客户与信息服务主管

Customer and information services supervisors

所属大类：零售销售与服务主管及专门销售服务职业（Retail sales and service supervisors and specialized occupations in sales and services）

这个职业做什么

Customer and information services supervisors supervise and coordinate the activities of workers in the following unit groups: Customer service representatives - financial institutions (64400) and Other customer and information services representatives (64409). They are employed by banks, trust companies, credit unions and similar financial institutions, retail establishments, contact centres, insurance, telephone and utility companies and other establishments throughout the public and private sectors.

雇主常用头衔（点击直达在招职位）

去看在招职位（跳转外部网站）：Job Bank LinkedIn Indeed

各省薪资范围

地区	低	中位	高
全国	$19.58/时	$30.87/时	$43.27/时
阿省 AB	$21.25/时	$33.65/时	$38.46/时
BC 省	$20.00/时	$33.65/时	$42.00/时
曼省 MB	$20.19/时	$26.92/时	$41.00/时
新不伦瑞克 NB	$17.40/时	$23.69/时	$45.77/时
纽芬兰 NL	$17.60/时	$26.00/时	$67.31/时
新斯科舍 NS	$18.86/时	$22.50/时	$38.67/时
安省 ON	$18.46/时	$28.21/时	$44.38/时
爱德华王子岛 PE	$16.50/时	$22.56/时	$33.33/时
魁省 QC	$23.00/时	$32.82/时	$42.05/时
萨省 SK	$21.75/时	$33.33/时	$44.71/时

来源：Job Bank / ESDC 公开数据 · 截至 2025-11-19

主要职责

Customer service representatives supervisors - financial services
Supervise, coordinate, assign and review the work of clerks engaged in the following duties: providing information and customer service; and serving customers in banks, trust companies and other financial institutions
Examine and verify accuracy of work and authorize routine deposits and withdrawals
Establish work schedules and procedures
Coordinate activities with other work units or departments
Resolve work-related problems and prepare and submit progress and other reports
Identify training needs and train workers in job duties and company policies
Ensure smooth operation of computer systems and equipment and arrange for maintenance and repair work
May perform the same duties as workers supervised.
Customer service representatives supervisors (except financial services)
Supervise, coordinate, assign, and review the work of clerks and agents engaged in conducting surveys and interviews, collecting and compiling statistics, providing information and customer service, and writing correspondence including emails and preparing materials
Establish work schedules and procedures
Coordinate activities with other units and departments
Prepare and submit progress reports and other documentation
Identify training needs and train workers in job duties and company policies
Ensure the smooth operation of computer systems and equipment and arrange for maintenance and repair work
May perform the same duties as workers supervised.

雇佣要求

Experience in the occupation supervised is required.
Completion of college or industry courses related to financial or customer services may be required.

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