NOC 64312 · TEER 4

航空票务与服务代理

Airline ticket and service agents

所属大类：销售服务代表及其他客户与个人服务职业（Sales and service representatives and other customer and personal services occupations）

该职业可能涉及省级执照或认证要求，请以所在省监管机构信息为准。

这个职业做什么

Airline ticket and service agents issue tickets, provide fare quotations, make reservations, conduct passenger check-in, trace missing baggage, arrange for cargo shipments and perform other related customer service duties to assist airline passengers. They are employed by airline companies.

雇主常用头衔（点击直达在招职位）

去看在招职位（跳转外部网站）：Job Bank LinkedIn Indeed

各省薪资范围

地区	低	中位	高
全国	$17.00/时	$21.00/时	$30.00/时
阿省 AB	$17.00/时	$21.25/时	$27.00/时
BC 省	$17.90/时	$22.75/时	$48.08/时
曼省 MB	$16.00/时	$18.90/时	$29.81/时
新不伦瑞克 NB	$17.55/时	$21.25/时	$30.00/时
纽芬兰 NL	$16.50/时	$20.00/时	$35.00/时
新斯科舍 NS	$16.65/时	$21.00/时	$30.00/时
西北地区 NT	$16.70/时	$27.95/时	$66.52/时
努纳武特 NU	$19.00/时	$23.50/时	$37.00/时
安省 ON	$17.60/时	$19.50/时	$30.00/时
魁省 QC	$16.56/时	$21.50/时	$30.00/时
萨省 SK	$18.41/时	$22.86/时	$29.89/时

来源：Job Bank / ESDC 公开数据 · 截至 2025-11-19

主要职责

Airline passenger, baggage and ticket agents
Help customers plan travel time and routes, prepare and issue tickets, assign seats, prepare boarding passes, check baggage, attend boarding gates
Assist pre-boarding passengers and provide information on fares and flight schedules and routes
Trace lost, delayed or misdirected baggage for customers.
Airline cargo and freight agents
Weigh cargo and compute freight costs, calculate charges for services and insurance, process bills of lading, cargo manifests and other documents
Trace lost or misdirected cargo and maintain shipping and other records
Complete pre-flight documents regarding passenger and cargo load, catering count, special requests and other flight information
Relay operational messages to operations control and downline stations
Calculate load weights for compartments of aircraft using charts and computers
Plan load to distribute and balance cargo.
Airline reservation agents
Reserve seats for tour companies, travel agencies, wholesalers and the general public using computerized systems
Provide information on airline passengers and process mileage points.

雇佣要求

Completion of secondary school is usually required.
Several weeks of on-the-job and classroom training are provided for all occupations in this unit group.
Airline station agents usually require experience as a ticket, baggage or cargo agent.
Load planners require a restricted radio operator's licence and usually require airline operations experience.

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